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CUSTOMER SERVICE

Frequently Asked Questions:

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How often do you check your email?

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Our email, psyched@yahoo.com is checked daily.  

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Can items be exchanged?

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Yes, if you are dissatisfied with the item in any way, we will be happy to do an exchange as long as the item is in its original condition.  You must request an exchange within 14 days of receiving your order.

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Is there a return policy?

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Our items are all custom-made and therefore cannot be returned.  Please contact us within 14 days for an exchange.

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How long until my purchase is delivered?

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Since our items are all custom and produced by different manufacturers, the delivery time can range from one week to four weeks. Your confirmation email will include the expected delivery date for your purchase.  If you need your item by a specific date, please inquire about an expedited delivery with an additional fee.

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